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Lost Your Card?

Call our Customer Service Hotline at
1300 222 848 to deactivate your lost card.

Get a replacement card* at any
TGV Cinemas Nationwide.

(Identity Card required for verification)

*Terms and conditions apply.

Payment Methods

I do not have a credit card, are there alternative payment methods to purchase TGV Cinemas movie tickets online?

Yes, you may purchase using ATM cards with Visa or MasterCard logo, Mobile (via Maxis M-money) or your PayPal account.

Can I purchase movie tickets online using ATM card (MasterCard or Visa)?

Yes, ATM cards with MasterCard & Visa logos can be used to purchase movie tickets online. Kindly note, some banks may require users to register for "Verified for Visa" or "MasterCard Secure Code" for security reasons before the ATM card can be used for online purchases. Please refer to the bank on how to register for the above mentioned.

Can I purchase movie tickets online using my mobile (smartphone)?

Yes, browse, book and pay for TGV movie tickets on the go via TGV Mobile App

  • For those with iPhones, download/update the TGV Mobile App for iOS here.
  • For those with Android phones, download/update the TGV Mobile App for Android here.
  • For those with ALL other devices, surf over to this site on your mobile phone: www.tgv.com.my

Can I purchase using my PayPal account?

Yes, existing PayPal users can use their accounts to purchase movie tickets online.

Will TGV Cinemas be adding other Maybank2u, CimbClicks and other payment methods?

Based on the following, Maybank2u, CIMBClicks services are already available to the users.

Is phone reservation and online reservation of seats still available?

No, this service is no longer available.

Which internet browsers works best with TGV Cinemas' website?

Internet Explorer 7 and above, Mozilla Firefox, Google Chrome and Safari.

I have credit in my phone, why is it that my online transaction was unsuccessful

No, due to limitations set by Bank Negara, Mobile Network operators are not allowed to charge non-mobile purchases directly to their customers mobile prepaid balance.

What is the "Mobile" payment method?

The "Mobile" payment method is only available to Maxis subscribers & you need to register with Maxis for a Maxis M-Money account. After registration you need to preload your account. Click here more info:

Can my online purchase be charged to my monthly phone bill/ be deducted from my phone credit if I select the "Mobile" payment method?

No, due to limitations set by Bank Negara, Mobile Network operators are not allowed to charge non-mobile purchases directly to their customers phone bill.

How do I register for secured 1-click payment?

When you first purchase ticket(s) online via www.tgv.com.my or mobile app, check ‘I authorize Mobile88.com Sdn Bhd to debit the above net charges from my credit card.’ and fill in your credit card credentials on the payment page before you proceed. You will then be prompted to create a password.

How do I pay using secured 1-click payment?

You can save up to X number of local credit cards issued by a financial institution in Malaysia.

What type of cards can I save?

When you first purchase ticket(s) online via www.tgv.com.my or mobile app, check ‘I authorize Mobile88.com Sdn Bhd to debit the above net charges from my credit card.’ and fill in your credit card credentials on the payment page before you proceed. You will then be prompted to create a password.

How do I manage my saved credit cards?

You can update your saved credit card credentials by clicking on ‘Manage Credit Card’ every time you make a purchase at the payment page.

How do I reset my password?

You can reset your password by clicking on ‘Forgot Password’ every time you make a purchase at the payment page.

Is it secure to use secured 1-click payment?

Your credit card credentials are stored on a secure vault at iPay88’s data center which is PCI-DSS compliant. Your token will not be shared to any other party without your concern. For every purchase, you will always have the right to approve, change card, remove the saved credit card credentials. For cardholders who are using a 3D-secure card (Verified by Visa / MasterCard SecureCode), you will be prompted for a one-time password (OTP), pass phrase, or PIN, to authorize the payment.

I have issues managing / removing my credit card credentials.