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Lost Your Card?

Call our Customer Service Hotline at
1300 222 848 to deactivate your lost card.

Get a replacement card* at any
TGV Cinemas Nationwide.

(Identity Card required for verification)

*Terms and conditions apply.

Mobile App FAQs

What is the TGV Mobile App?

The TGV Mobile App is an App created by TGV Cinemas to provide customers with a much more convenient way to purchase movie tickets.

Where can I get the App?

The App is available in Google Play and the App Store.

What phones are compatible with the App?

The app requires you to have an iOS device (iPhone, iPad, iPod Touch) with iOS 5 or later, or an Android device with Android 4.0 or later.

Will TGV Cinemas make the App available for Windows phone?

We don’t have any info on this yet, but we’ll certainly update users of availability soon.

Is the App free?


Will TGV Cinemas eventually charge for the App?


Is the App provided by a third party source?

No, it was created by TGV Cinemas.

Do I need to have a membership account with TGV Cinemas in order to use the App?

No, the App is open to all.

How will I be able to spot a fake App?

The following three tips will help identify if the App is fake:

1) The App should be registered under the name TGV Cinemas Sdn Bhd

2) No registration fee is required.

3) No prior membership or sign-up is required.

What language is the App available in?


Will it be available in other languages?

At the moment, the app will be exclusively in English

Are my payment and personal details private / safe?

Yes they are.